Reference

How sbaje Handles Your Personal Information

Your account data, payment details, and browsing activity on sbaje are handled with clear rules — what we collect, why we collect it, and how long we keep it. Access and eligibility depend on your local law and eligible regions.

Account Data ProtectionbKash & Nagad Payment PrivacyCookie ControlsData Request Rights
sbaje How sbaje Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Data

If you have a question about how your data is used, want to request a copy of your records, or need to report a concern, our support team handles privacy requests directly. Response times depend on request complexity, but we aim to acknowledge every query promptly.

Team online

Live Chat

Open the chat window from your account dashboard. Available for account and data queries during support hours.

Email Support

Send your data request or privacy concern to our support address. Include your registered account details for faster handling.

Account Settings

Some data preferences — including cookie settings and communication opt-outs — can be managed directly inside your account settings page.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

sbaje applies security measures across your account to keep your data safe. Here is how the key areas work in practice.

Account Security

Your account is protected with password hashing and OTP verification on login. We do not store your bKash or Nagad PIN — those stay inside the wallet apps you already use.

Cookie Usage

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust non-essential cookie preferences from the cookie banner or account settings.

Data Retention

Active account data is kept while your account is open. After closure, we retain records only for the period required under applicable law, then delete or anonymise them.

Data Requests

You can request access to your personal data, ask for corrections, or request deletion by contacting support. We will verify your identity before processing any request.

Common Questions About Your Data on sbaje

Straight answers to what our account holders ask most about privacy, data access, and how we handle payment information.

We collect your registration details, device information, and session activity. Payment method references for bKash, Nagad, and Rocket are stored to match your account records — not your wallet credentials.

Only the session data a provider needs to run the game is shared — for example, your account ID with Pragmatic Play or Evolution during a live session. We do not share payment details with game studios.

Contact our support team via live chat or email with your registered account details. We will verify your identity and send your data summary within the timeframe required by applicable law.

Yes. Submit a deletion request through support. We will remove your data except for records we are legally required to retain after account closure, such as transaction history.

We use essential cookies for login sessions and optional analytics cookies to improve the lobby experience. You can turn off non-essential cookies from the cookie settings in your account or via the banner on first visit.

Deposits via bKash, Nagad, and Rocket are processed through those providers' own secure systems. We receive only a transaction reference — your wallet PIN and account credentials never pass through sbaje.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.